1. Overview
At Savvi Web, we are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services, including the Aura platform and MyBooking engine.
2. Information We Collect
We may collect several types of information from and about users of our Services, including:
- Personal Information: Name, email address, phone number, and billing information when you register for an account or purchase a subscription.
- Business Data: Information about your fleet, pricing, and service areas required for the operation of the Aura and MyBooking platforms.
- Technical Data: IP address, browser type, device information, and usage patterns collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process transactions and manage your account.
- Communicate with you about updates, security alerts, and support.
- Analyze usage trends to enhance user experience and platform performance.
4. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. All financial transactions are processed through Stripe, a leader in secure payment processing. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
5. Data Sharing and Disclosure
Savvi Web does not sell your personal or business data to third parties. We may share information only in the following circumstances:
- With service providers who assist in our operations (e.g., hosting, payment processing).
- To comply with legal obligations or protect the rights and safety of Savvi Web and its users.
- In connection with a business transfer, such as a merger or acquisition.
6. Cookies and Tracking
We use cookies to enhance your experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may impact the functionality of our Services.
7. Your Rights and Choices
You have the right to access, correct, or delete your personal information held by Savvi Web. To exercise these rights, please contact our support team. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. International Data Transfers
Our Services are operated from the United Kingdom. If you are accessing our Services from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK. By using our Services, you consent to such transfers.
9. Changes to This Policy
Savvi Web reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.